Privacy Policy

Horizon Digital Dental Lab LLC respects your privacy. This policy describes how we collect, use, and protect personal information, practice information, and case-related data in connection with our dental laboratory services.

1. Data Collection

We collect information needed to fabricate dental prosthetics and support your account, including:

• Contact details (name, practice name, email, phone, billing/shipping addresses).
• Case prescriptions, digital impressions (e.g., STL), intraoral scan files, photographs, shade information, and related clinical notes you choose to provide.
• Account, order, and communication records necessary to fulfill and invoice laboratory work.

2. Usage of Information

Collected data is used for:

• Designing, manufacturing, finishing, and delivering restorations and related products.
• Customer support, quality review, and remake or adjustment coordination.
• Billing, compliance, and internal process improvement.

3. Data Protection

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the data we process. We do not sell your personal information. Sharing with subprocessors (e.g., shipping carriers, IT providers) is limited to what is needed to perform our services.

4. Contact

For questions regarding this policy, contact us at [email protected] or write to Horizon Digital Dental Lab LLC, 15 Fernwood Dr, St Peters, MO 63376.